Your complete satisfaction is our ultimate goal. We will gladly accept returns for KJbeautystore.com products within 30 days of purchase for any unused products in original condition. Items must be returned unused at your expense before a refund will be issued. Refunds will be issued in the amount of the merchandise returned. If the “Buy 2 Get 1 Free” coupon was applied, refunds will only be made for paid merchandise. Shipping charges will not be refunded. If an exchange is sought, additional shipping charges will apply.
All returns must be pre-approved by us within 14 days of receipt through e-mail or by phone
. We will respond within 48 hours by providing you with a return authorization number and address to ship your purchase. DO NOT RETURN ANY PRODUCT UNTIL YOU HAVE THE RETURN AUTHORIZATION NUMBER. The Return Authorization Number should be visible on the package. ANY RETURN IS SUBJECT TO A 15% RESTOCKING FEE.